The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.
Posted Jul 20, 2026 - 21:02 UTC
Monitoring
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Services should now be accessible and functioning normally.
Posted Jul 20, 2026 - 20:13 UTC
Update
Our engineering teams are actively investigating the underlying cause of this issue and are working to implement a resolution as quickly as possible.
While this work is underway, some customers may continue to experience intermittent errors or periods of degraded performance.
We will continue to provide updates as more information becomes available.
Posted Jul 20, 2026 - 19:43 UTC
Identified
We've identified the root cause and our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience intermittent errors and degraded performance while a fix is being deployed.
Posted Jul 20, 2026 - 18:21 UTC
Update
We continue to investigate the service impact affecting the Conga Contracts in the NA region.
Customers may continue to experience intermittent errors.
We will provide the next update as soon as more information becomes available.
Posted Jul 20, 2026 - 16:29 UTC
Investigating
We are currently investigating reports of service impact affecting Conga Contracts within the NA region.
Customers may experience intermittent errors when attempting to login.
We will provide further updates as they are available.
Posted Jul 20, 2026 - 15:29 UTC
This incident affected: Conga Legacy Products - North America (NA) (Conga Contracts - NA).