Resolved -
The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.
Jul 20, 21:02 UTC
Monitoring -
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Services should now be accessible and functioning normally.
Jul 20, 20:13 UTC
Update -
Our engineering teams are actively investigating the underlying cause of this issue and are working to implement a resolution as quickly as possible.
While this work is underway, some customers may continue to experience intermittent errors or periods of degraded performance.
We will continue to provide updates as more information becomes available.
Jul 20, 19:43 UTC
Identified -
We've identified the root cause and our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience intermittent errors and degraded performance while a fix is being deployed.
Jul 20, 18:21 UTC
Update -
We continue to investigate the service impact affecting the Conga Contracts in the NA region.
Customers may continue to experience intermittent errors.
We will provide the next update as soon as more information becomes available.
Jul 20, 16:29 UTC
Investigating -
We are currently investigating reports of service impact affecting Conga Contracts within the NA region.
Customers may experience intermittent errors when attempting to login.
We will provide further updates as they are available.
Jul 20, 15:29 UTC